Terms and Conditions
Client’s acceptance of estimate or invoice constitutes approval of the order. CPMI Solutions LLC dba Salt Lake Mailing and Printing (SLMP) agree to provide the printing and mailing services listed on the Estimate or Invoice. Client agrees to provide mailing lists and artwork for printing unless otherwise specified on the estimate or invoice. Unless otherwise agreed to in writing with SLMP Accounting, Client agrees to pay the total amount due at least 2 business days prior to the scheduled mail date. Orders will not be released to the client or placed into the mail for delivery until payment has been received in full. Past due amounts shall be subject to additional fees, including interest charged at the rate of 1.5% per month (18% per annum) and reasonable professional fees and other costs of collection. All prices are quoted in U.S. dollars and all payments shall be made in U.S. dollars. Client is responsible for all applicable sales, use, excise, VAT or other taxes or duties levied or based on the order or the products or services provided hereunder, exclusive of taxes based on SLMP income. Client agrees that SLMP is to act as its agent for the purchase of all items and services necessary to fulfill the order. SLMP shall employ its best effort to deliver 100% of the ordered list quantity, but if it is unable to do so after applying hygiene or other scrubbing procedures, financial adjustments will only be made to the order if the variance exceeds 5% of the ordered list quantity. Changes to an order may be subject to additional fees and may result in a revised mail or delivery date. Orders cancelled by Client are subject to cancellation fees of up to and including the total amount due, but no less than $750. It is understood and agreed that SLMP liability, whether in contract, tort, negligence or otherwise, shall not exceed the amounts paid by Client hereunder for the mailing from which the liability arises. Under no circumstances shall SLMP be liable for special, indirect, consequential, exemplary or punitive damages of any kind. Client acknowledges and agrees that terms are F.O.B. shipping point. Client warrants that they have license to or have obtained proper permission to use any and all content to be printed by SLMP as a part of this order. Client and its employees, to the best of its ability, will comply with all current and future applicable federal, state and local laws, rules, ordinances, regulations and orders in relation to contacting all prospects and potential prospects provided by SLMP. Furthermore, Client shall indemnify SLMP and hold SLMP and its agents harmless from and against any liability, claims, demands or expenses, including, but not limited to, attorney’s fees arising from or relating to Client’s noncompliance with such laws.
Refund Policy
Generally, there is no refund on services rendered by SLMP. In the event that Client feels SLMP was negligent in the execution of their order, Client may submit a request for a refund of services and each request will be evaluated by SLMP management on a case-by-case basis. In no case shall postage be refunded to Client after an order has mailed or shipped. Postage funds are collected on behalf of and transferred to the United States Postal Service from whom there is no way to recover or recall funds.